S h i p p i n g & R e t u r n s P o l i c y
EFFECTIVE DATE: April 28, 2026
Shipping
We enforce all shipping of alcohol laws and regulations. We ship to the following states:
AL, AK, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, VA, VT, WA, WI, WV, WY
We currently do not ship to: DE, ND, NH, MS, SD, UT
We work with a trusted shipping partner, Cellars Wine club, to fulfill shipping.
Adult signature required — Law requires all purchases to be made by someone 21 years of age or older. A signature and driver’s license are required at the time of delivery to verify that the recipient is at least 21 years of age.
Extreme weather shipping — We do everything possible to ensure that shipments arrive quickly and in good condition. Therefore, in the event of extreme weather at your shipping destination (above 85 degrees Fahrenheit or below 32 degrees Fahrenheit), Cellars Wineclub holds shipment until weather conditions allow transit. At this time we do not offer overnight or one-day shipping, but please contact us at info@elsomcellars.com before placing your order if you have questions about weather-related shipping concerns.
Missing or damaged packages—If your order goes missing or is damaged between dispatch and delivery, we will send you a replacement order as soon as possible. If we cannot dispatch replacement goods within 7 days, we will offer you a full refund.
Undeliverable packages—Orders that can’t be delivered will be returned. You will be charged both the return shipping and the cost of reshipping.
Member Shipping Rates – Members receive special discounts when logged into their member profile page on the webstore. Please ensure you have logged in to receive your shipping discounts.