To help you make the most of your Elsom Cellars membership, please take a moment to familiarize yourself with our policies.

There is no fee to join our wine club, and you may sign up anytime online, by phone, or by visiting the tasting room. Wine Club benefits become active after your first wine club release is purchased or once the minimum allocation of bottles are purchased. Wine Club Members agree to one full year of club membership (3 releases).

As a member, you agree to all terms and conditions of membership outlined below.

By becoming a member, you verify that you are at least 21 years of age. You authorize us to charge your credit card on file three times per year (Spring, Summer, and Fall) for a minimum of three club shipments.

FAQ

Will I be notified before a club release?

You will receive an email at least two weeks prior to each club release, noting important dates and details about the wines we’re releasing.

At any time before the release date, you can change the wines in your order. We do require that the number of bottles in the order matches the number of bottles in your membership level, as well as a minimum spend corresponding to the expected allocation of red wines.

This is also a good time to verify that your credit card details and billing/shipping address are current.

How do I pay for my wine?

A club release will be charged to your credit card on file on the release date. If you’d prefer to use a different credit card, please update your card information online or by phone before the release date.

We are not responsible for shipping charges incurred due to misdirected or returned shipments. If a club shipment is returned due to an incorrect address, you will be responsible for the additional cost of reshipping. After one delivery attempt to a correct address, UPS will deliver your wine to a nearby access point.

What if I change my mind and want different wines after the release?

After the release date, we can facilitate an exchange of wines when you pick them up. We will either charge or refund the difference in cost to your credit card on file.

How much will my wine club order cost?

Our wines range in price per bottle, so the price per release will vary based on the number of bottles in your club level, the discount applied, and what we’re releasing. You are in control of the wines in your release and can modify the order to reflect your preferences within the available wines for each release, chosen by Elsom Cellars.

How will I receive my wine?

Picked-up orders – When you sign up for the wine club, you can elect to pick up your wine any time after the release date at one of our tasting rooms during normal tasting room hours.

Shipped orders – You may also request to have your wine shipped to you. Members will receive a special shipping rate when logged into our webstore with their member details, or in our Tasting Rooms when purchasing using your membership details.

(Shipping costs apply. See the Shipping and Returns Policy page for more information about shipping your wines.)

Due to federal law requiring all alcohol shipments to be signed for by a person at least 21 years of age, a daytime delivery address, preferably a business address, is requested. Shipments are handled by UPS and cannot be delivered to PO, FPO, APO, or IPO boxes. Returned or refused shipments will incur additional fees.

What happens if I can’t pick up my wine right away?

While we prefer that you pick up your wine soon after release or have it shipped to you, we will hold up to a full case of wine, and then ship automatically, at member cost*. Check your email for pickup reminders and make sure we have your phone number on file!

*Vintner 12 bottle club members receive free shipping

*If we don’t have your correct address and can’t reach you by phone or email, we will send you a last-call reminder, before returning the wine to our inventory. At that point, we can’t guarantee that those specific wines will be available when you pick up your order. If that happens, you may substitute other wines for your release, and we’ll adjust the price accordingly.

I need a break. Can I pause my wine club membership?

You may skip a release once per calendar year. To do so, sign in to your member account, select the Club Memberships tab, and select the Skip Shipment link.

Skipping two consecutive wine club releases will result in the cancellation of your club membership and benefits.

How do I cancel my wine club membership?

To cancel your wine club membership, sign in to your member account, select the Club Memberships tab, and select the Cancel Membership link.

Member benefit limitations

Member benefits are for personal use only and may not be transferred or shared outside your household. Members must be present to receive on-site benefits, including discounted tastings. Discounts are available only to active members in good standing.

We reserve the right to adjust benefits or club policies as needed, but we’ll always communicate changes clearly and in advance.

Subscription FAQs

Can I customize my subscription?

Our subscriptions allow complete customization.  If you’re part of our Wine & Cheese Subscription, monthly cheeses are selected by Elsom, while wine selection is customizable upon request.

Where do I collect my Wine  & Cheese subscription?

Pickup available at Perrinville Village Social Club location only, no shipping option is available at this time. Members will receive an email with pickup details and cheese information each month in advance of the monthly release, with an option to skip (when notified in advance. Members will be charged for monthly pickups unless advance notice is given).

What happens if I don’t pick up my cheese within the pickup window?

We will remind our pickup members and hold your cheese for 2 weeks, remaining supplies will be donated to our local Edmonds food bank

What happens to my wine if I don’t pick up?

We will hold for 6 months, then ship. Flat-rate shipping fees will be applied. Make sure you’re getting our reminder emails to avoid autoshipping!